Privacy Policy
Introduction
Alps Solar respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.alpssolar.eu] or interact with our services. This policy is compliant with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other international privacy laws.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this policy.
1. Information We Collect
a. Personal Data
We may collect personal information that you voluntarily provide to us when you register on the website, fill out forms, subscribe to newsletters, make purchases, or interact with our services. This may include, but is not limited to:
Name
Email address
Phone number
Payment information (e.g., credit card details)
Billing and shipping address
Date of birth
Other information necessary to provide our services
b. Automatically Collected Information
We may automatically collect certain information about your device when you visit our website, including:
IP address
Browser type
Operating system
Pages visited
Time and date of access
Referring website URL
Clickstream data
This information is collected through cookies, web beacons, and similar tracking technologies (see Section 7 for more details on cookies).
c. Sensitive Data
We do not intentionally collect sensitive personal information such as race, religion, political opinions, or health data. If you provide such information to us, you consent to its collection and use in accordance with this policy.
2. How We Use Your Information
We use your personal data for the following purposes:
To provide and manage our services
To process transactions and fulfill your orders
To communicate with you regarding updates, promotional offers, and customer support
To personalize your experience on our website
To improve our website and services
To comply with legal obligations, such as recordkeeping and tax compliance
Legal Bases for Processing (For GDPR Compliance)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the information we collect and the context in which we collect it. We will only process your personal data if:
You have given us consent
Processing is necessary for the performance of a contract
It is in our legitimate business interests (e.g., to improve our services)
We need to comply with a legal obligation
3. Sharing and Disclosure of Your Information
We may share your personal information with:
Service providers: Third-party vendors who help us operate our website, conduct our business, or provide services to you (e.g., payment processors, shipping companies, etc.)
Affiliates and business partners: Entities within our corporate group or trusted partners for marketing and advertising
Legal authorities: To comply with laws, regulations, or legal processes (such as court orders)
Business transfers: If we sell or transfer part or all of our business, your personal data may be part of the assets transferred.
We do not sell personal data to third parties.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal information, we cannot guarantee its absolute security due to the inherent risks of data transmission over the internet.
5. Your Rights
a. Rights Under GDPR (For EU Residents)
If you are a resident of the European Union, you have the following rights:
Access: You have the right to request access to your personal data.
Rectification: You can request correction of inaccurate data or have incomplete data completed.
Erasure: You can request the deletion of your personal data under certain circumstances.
Restriction of processing: You can request that we limit the processing of your data.
Data portability: You can request that we transfer your data to another organization or to you.
Objection: You have the right to object to the processing of your data under certain conditions.
To exercise these rights, please contact us at [your email address].
b. Rights Under CCPA (For California Residents)
California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA). These include:
Right to know: You can request details of the personal information we have collected about you over the past 12 months.
Right to delete: You can request the deletion of your personal information.
Right to opt-out: You can opt-out of the sale of your personal information.
Non-discrimination: You have the right not to be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at [your email address].
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer required, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interaction with our website. Cookies are small files stored on your device that help improve user experience. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the website.
For more details on how we use cookies, please see our [Cookie Policy].
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
If you are accessing our website from outside the United States, please note that your information may be transferred to, processed, and stored in our data centers or by service providers in the United States or other countries. These countries may have data protection laws that differ from those in your country.
For users in the European Economic Area (EEA), we ensure that your data is transferred in compliance with GDPR by using appropriate safeguards such as standard contractual clauses.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
11. Updates to This Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update the policy, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy regularly to stay informed of any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Alps Solar
Str. Delea Veche, nr. 24, Bucharest.
Email: office@alpssolar.eu
Phone:+40.755.088.512